To use the card, the following conditions must be met:
- You received your card in the mail.
- You have logged into your customer portal for the first time.
- You have activated the card in the customer portal.
- You have loaded funds to your card.
For your safety, we send the card in an inactive state. You must activate it before using it for the first time. This works in three simple steps:
- Select your card programme here and log in to your customer portal.
- Activate your card in the customer portal.
- Request your PIN in the customer portal.
Once you have completed your order, you will receive your XPAY card product within a few business days.
You can find an overview of our current card products here. Choose your card product and order it in a few minutes.
Or contact us directly via our contact form.