- You can load your card either by bank transfer or by giropay. Select the option “Recharge” in your customer portal. There you will be shown all charging options and further procedures. Please note that bank transfer is only available if you are identified as a customer with Limit Extension. Upgrade now!
- You will find the following options in your customer portal:
- Account overview
- Card load
- Identification level / Limit Extension
- My Card (lock down card)
- User profile (send PIN, set security question)
- My contact details
- Notifications of account activity
- Card Specific FAQs
- Customer Support
- Overview of Fees
- Please contact our customer support via our contact form.
- Select your card programme here and log in.
Or contact us directly via our contact form.